Managed Services Provider

Services Provided for the Small to Medium Business Community

 

Focus on your business and keep IT FIT with the FIT Service Plan!

 

FIT Service Plan - Managed Service for your entire IT Environment!

The FIT Service Plan is designed to dramatically reduce or eliminate computer problems in your business while maximizing your network’s speed, performance, and stability, without the expense of a full-time IT staff.


Unlike other computer consultants who profit from the failures in your IT environment, our purpose is to PREVENT computer problems from escalating into unexpected downtime, data loss, interruptions in business, and financial loss.
 

Up until now we’ve been doing primarily reactive network repairs and maintenance. Something stops working or breaks, you call us, and we come out and fix it. The problem with this is that it’s REACTIVE and we are not delivering the proactive, on-going monitoring and maintenance you need.
 

The reason we haven’t been delivering proactive monitoring and maintenance is simply because we weren’t able to. To truly maintain your network would require us to be on-site almost every day and spend ½ to ¾ of an hour on every machine, every day, and the cost would be way more than your business could afford, and the workload would be far more than we could handle.
 

So we knew we needed a better way to deliver regular, critical monitoring and maintenance to our clients that not only allowed us to monitor their networks 24/7, but that also made it VERY affordable. So we’ve invested in a new technology from Kaseya that allows us to automate a large portion of the maintenance and monitoring for a fraction of the price, and is far cheaper than you could do on your own, or even than what our competitors would charge. And that’s when we came up with the FIT Service Plan.
 

The single biggest benefit this program offers to you is peace of mind.
 

For one flat, monthly fee*, we will provide a combination of onsite and remote support to your network to not only ensure that your network is running at peak performance, but also that your data is secure and protected from hackers, viruses, spyware, spam, hardware failure, and even employee sabotage.

 

Every business needs this service whether they have 5 workstations or 500. Now the higher levels of the plan are geared towards clients with larger networks and who have greater needs, but at a minimum, everyone needs to be at least on the Basic level.
 

In order for us to truly provide the support and level of service we want to deliver, we need to be monitoring your network. After all, when you hire us to be your IT support team, we take that seriously. If we aren’t monitoring your network, every service call is going to take longer and cost you more because we need to come onsite, conduct an assessment, diagnose the problem, and then of course, go to work at resolving it. If you were on our Basic level of maintenance, we would be able to foresee and diagnose the problems much faster, and in some cases, could remedy the situation immediately without having to go onsite, which of course saves you a lot of money.

 

The Benefits Are Obvious


• You’ll avoid expensive repairs and recovery costs.
Our network monitoring and maintenance will save you money by preventing expensive network disasters from ever happening in the first place.
 

• You’ll experience faster performance, fewer glitches, and practically zero downtime.
Some parts of your system will degrade in performance over time, causing them to slow down, hang up, and crash. Our preventative maintenance and network monitoring will detect these problems early and prevent them from escalating into more expensive repairs and downtime.
 

• You’ll feel as though you have an in-house IT department--without the costs.
As a network maintenance customer, you’ll have access to knowledgeable support that can be reached quickly should you have any kind of problem or question.
 

• You’ll receive substantial discounts on IT services that you are already buying. *
Most IT firms will nickel and dime you over every little thing they do. Under this program, you’ll pay one flat, affordable rate and get all of the technical support you need.
 

• You’ll eliminate trip fees and receive faster response to your problems. *
Thanks to our remote monitoring and maintenance software, we will have the ability to remotely access and repair most network problems right from our office. If we cannot fix it remotely, we will come on-site to fix it.
 

• You’ll be able to budget for network support just like rent or insurance. *
Wouldn’t it be nice to avoid unexpected costs for fixing or restoring your network? Now you can.
 

• You’ll safeguard your data.
The data on the hard disk is always more important than the hardware that houses it. If you rely on your computer systems for daily operations, it’s time to get serious about protecting your critical, irreplaceable electronic information.
 

• You’ll gain incredible peace of mind.
As a business owner, you already have enough to worry about. We’ll make sure everything pertaining to your network security and reliability is handled so you don’t have to worry about it.

 

Networks - Local/Wide Area (LAN/WAN)

Connectivity - Internet and E-mail

On-Site Service - Repairs and Upgrades

Hardware/Software Installation & Configuration

Backup and Disaster Recovery Solutions

Fax Solutions

On-Site Training